TECHNICAL SERVICE
The technical service for the building is provided by Zinel Facility Management Sp. z o.o., which is responsible, among other things, for repairs or clarifying technical issues in the leased premises.
Pro tip
Need help with some minor maintenance work? No problem! The technical service provides “handyman” services for a fee.
Reporting malfunctions
Defects happen even in the best buildings. The difference is that in the best buildings, such as ours, this is nothing to worry about. The malfunction should just be reported via Help Desk Globalworth and we will take care of everything. Still, some small print: only the person designated by the office tenant can report the fault.
REPORTING A MALFUNCTION STEP BY STEP
Log on to globalworth.singufm.com.
Select “Ticket”, then “New ticket”.
Next, fill in the following fields:
a) Under “Company” enter the name of your company,
b) Under “Building” indicate in which building defect occurred,
c) Under “Ticket type” choose “Defect”,
d) Then indicate the priority of the ticket and its category,
e) Under “Subject”, enter the subject of the ticket,
f) Under “Description”, describe the defect in detail, giving as much detail as possible,
g) Under “Add Attachment”, you can upload a photo of the defect or a protocol.
To submit your ticket, click the button “Add ticket”.
Contact us
Do you wish to know more, or maybe need some help? Our team is waiting for you! Below you will find contact information about matters relating to this section.
Paweł
Wiliński
